FAQs

Frequently Asked Questions

1. Where do you ship?
We currently ship within the United States.

2. How long does shipping take?
Processing typically takes 2–5 business days. Shipping time varies by location, but most orders arrive within 5–10 business days.

3. How much does shipping cost?
Standard shipping is calculated at checkout. Orders over $59 may qualify for free shipping depending on promotions.

4. Do you offer returns or exchanges?
Yes! Items may be returned within 7 days of delivery as long as they are unused, unworn, and in original packaging. Some exclusions may apply (e.g. final sale items).

5. How do I start a return?
Please contact us through our contact page with your order number and reason for return. We'll guide you through the next steps.

6. Where are your items shipped from?
Most products are shipped directly from our trusted vendor partner, Trendsi, which sources from various U.S. and global warehouses.

7. Can I cancel or change my order after placing it?
Unfortunately, once an order is placed, we cannot guarantee changes or cancellations. Please double-check your order before confirming.

8. Do you offer international shipping?
At this time, we do not offer international shipping.

9. My order hasn’t arrived. What should I do?
If it’s past the estimated delivery window, reach out to us via our contact page and we’ll look into it right away.