FAQs

Orders & Shipping

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. U.S. shipping typically takes 5–10 business days, depending on your location. You’ll get tracking information once your order ships.

Q: Do you offer free shipping?
A: Yes! All U.S. orders ship free, no minimum required.

Q: Do you ship internationally?
A: At this time, we primarily ship within the U.S. (If/when you add international, update this answer with countries + costs.)

Products & Sizing

Q: How do I know what size to order?
A: Each product page includes a size chart to help you find the best fit. If you’re between sizes, we usually recommend sizing up for comfort.

Q: Will items look exactly like the photos?
A: Yes! All photos are of the actual products. Colors may vary slightly due to screen settings, but quality and style are exactly as shown.

Payments

Q: What payment methods do you accept?
A: We accept all major credit cards, Shop Pay, PayPal, Apple Pay, and Google Pay for a quick and secure checkout.

Returns & Exchanges

Q: What’s your return policy?
A: We want you to love your purchase. If you’re not happy, you can return items within 14 days of delivery for store credit or an exchange. Items must be unworn, unwashed, and in original condition.

Q: How do I start a return?
A: Just reach out to us through our Contact page or email us at [insert email]. We’ll guide you through the process.

Tracking & Issues

Q: How do I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking link.

Q: My package is missing or delayed — what do I do?
A: Sometimes carriers experience delays. If your tracking hasn’t updated in 7+ days, contact us and we’ll help resolve it.

Contact Us

Still have a question? Reach out anytime through our email — we’re always here to help!